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Privacy Policy

Last updated: January 2024

Introduction

LucePrime Detailing ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information:

When you book a service or contact us, we may collect:

  • Name and contact information
  • Phone number and email address
  • Vehicle information (make, model, year)
  • Service preferences and history
  • Payment information

Website Information:

We automatically collect certain information about your device:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website information

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your service bookings
  • Send service confirmations and reminders
  • Respond to your inquiries and requests
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or share your personal information with third parties without your explicit consent, except as required by law or as necessary to provide our services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. We do not use tracking technologies for behavioral advertising without consent.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

LucePrime Detailing

Phone: (619) 786-7245

Email: info@luceprime.com

San Diego County, CA

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with an updated "Last Updated" date.